Customer Portal

The Schematic portal includes asset tracking, digital ticketing, estimates, invoices,& payments. From drop-off to pick-up, your equipment is tracked with real-time updates, history, and even photos (so you CAN blame the messenger for your damaged fixture).

You need a ticket if you want Schematic Works to repair your equipment. We cannot accept gear that was shipped without a ticket. New customers — set up a portal account to create new tickets HERE. Existing customers — log into your customer account to create a new ticket or check the status of existing tickets HERE.

Please ask for assistance for studios, rental houses, and larger orders!

Master Service Agreement

Master Service Agreement (MSA): We cannot begin repairs without a completed MSA on file. Each account, even if part of the same company, must submit its own signed agreement for every department or location.

Location

67 Noble Street, Brooklyn, NY 11222

Call us: 212.381.7361 or 212.381.6093

Email us: Info@schematicworks.com

Hours: Monday - Friday 10:00 am - 5:00 pm